Complete Time Tracking Software

Regular purchases: The registration key is emailed to you by our automated payment processing system when your payment is received. This is usually immediate when paying online by credit card. Please allow up to 4 business days if paying by PayPal (5-10 business days if using PayPal e-check) whilst PayPal clears the funds and forwards them to us.

Purchase orders: The registration key will be emailed or faxed to the person nominated in the purchase order when the purchase order is manually processed. Please allow up to 2 business days from the time that the purchase order is sent to us.

30-day Unconditional Money-Back Guarantee

If for any reason you are not satisfied with your purchase just contact us within 30 days of your purchase requesting a refund and we will happily refund your money.

Note: Please provide your order number or other identifying information so that we can process your refund promptly.

If at a later date you decide to purchase Complete Time Tracking again we will be delighted to have you as a returning customer!

Upgrading is totally optional. We provide support for the current and all previous versions.

We provide significant discounts when upgrading between major versions and include generous upgrade terms to protect your purchase.

Discount Prices

Upgrade prices between major versions are generally a 60% discount off new license prices.

Free Minor Upgrades

All minor version upgrades are free. e.g. Version 2.0 to version 2.99. Simply download and install the upgrade version.

Major Version Upgrades

Upgrade purchases are required between major versions. For example, if you purchased version 2.x you must purchase an upgrade license for each user to upgrade to version 3.x with the exception of Purchase Protection (see below). Upgrading is totally optional.

Any previous version can be upgraded to the latest version for the one upgrade fee. For example, upgrading from version 1.x to version 3.x requires only one upgrade license to be purchased per user.

Purchase Protection

All orders come with Purchase Protection. Purchases for new licenses and purchases for upgrade licenses within 3 months of the next major version release will be upgraded for free. For example, if you purchase version 2.x on 1st July 2007 and version 3.x is released on or before 1st October 2007 you will be upgraded to version 3 for free. You will also receive all 3.x minor version upgrades for free.

Ordering is performed securely through SWREG Inc.

Payment Methods Accepted:

• Credit Cards (online, phone, fax): MasterCard, Eurocard, VISA, Delta, JCB, Switch, Solo, Discover, American Express, Diner's Club.
• Checks: UK cheque, US check, Postcheque
• International Money Order
• Bank Wire Transfer
• PayPal
• Purchase Orders (see below)

You can select your preferred currency during the order process.

Yes. We will issue an invoice with payment details and registration keys on receipt of the purchase order. Please allow 2 business days for processing.

Payment is by bank wire transfer only and terms are strictly Net 30 days. A processing fee of US$15 applies to all purchase orders under US$500 in total.

Purchase Order Details

Include the following details:

• Which edition of Complete Time Tracking:
  • Standard
  • Professional
• The product type(s) - see the purchase and pricing pages for details:
  • New user license
  • New user license add-on pack
  • Upgrade version user license
  • Upgrade Standard to Professional edition user license
• The quantity of of user licenses or add-on packs that you are purchasing.
• Your company name and a contact name.
• Your address and a contact email address or fax number. The invoice (in PDF format) and registration keys will be sent to the contact email address or faxed to the number supplied.

Address the purchase order to:

Send the purchase order using any of the following methods: