General Enquiries

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We welcome general enquiries about our products. Please see technical or product support or feedback, bug reports and suggestions if these are more appropriate options for your enquiry.

You may contact us for general enquiries using any of the methods below.

•

Preferred: Select Email Support from the Help menu in Complete Time Tracking Standard. This will open a new email in your default email application with the To, Subject and a template Body pre-filled. This will automatically include details about the edition and version of Complete Time Tracking and the version of Windows that you are using in the body of the email.

•	Or: Send an email directly to support@complete-time-tracking.com

Your email will be forwarded to the appropriate team for a response.

Note: Please add support@complete-time-tracking.com to the allowed list of any SPAM filter that you use to ensure that you can receive replies from us.

Voicemail and Fax

+1-800-699-0353

Please mention your name, country and state, phone number and email address in the message. As we are located on the east coast of Australia and our customers are located throughout the world it is sometimes difficult to call at a suitable time and therefore email is the preferred method of contact. We evaluate this on a case by case basis.

Postal Mail

Backslash Pty Ltd

PO BOX 50

Bentleigh East 3165

AUSTRALIA