Only one instance of each major version of Complete Time Tracking Professional may be installed on a single computer. You may install multiple major versions on the same computer. For example, only one instance of version 3.x may be installed on a computer but you may install both version 2.x and 3.x on the same computer. This allows you to continue to use an earlier version whilst evaluating a newer version.
There are two installation (setup) programs for Complete Time Tracking Professional. They are:
| • | Server |
| • | Client |
You can download the installation programs from the Complete Time Tracking web site download page.
Server Installation
The Server installation is typically a once only installation on a computer designated as the server computer. It installs the central database and also automatically installs a Client installation (see below) so that a user such as the administrator can use the server computer to track their time.
Note: The Complete Time Tracking Professional server must be installed using the Windows Administrator account.
The Server computer must be turned on in order for Client users to use Complete Time Tracking Professional therefore we recommend that you install Complete Time Tracking Professional Server on a computer that is always powered on. The database server component runs as a Windows Service Application and therefore it functions without a user logged on to the server computer.
The license key can be automatically entered by providing a separate settings file with the installation program. During the installation the settings file is copied to the program installation folder which is used when the program is run for the first time to automatically enter the license key. If you have a large number of users and would like to use this automated license key entry please contact product support for further information.
Firewalls
During the installation of the Server software several programs are run that require network access. These programs include the Server Details tool that displays the host name and IP addresses of the Server computer, the database installation and upgrade tool, and the database server program which runs continually to service connections to the database from all Client software. If you have firewall software installed on the Server computer you need to allow network access to these programs.
Fresh Installation
When Complete Time Tracking Professional Server is installed a default empty database is created. The database contains an administrator user with username admin and password admin, and a few example categories. You can log in as the administrator and create additional user accounts. You should change the administrator password to something secure.
Upgrading
If you are updating or upgrading from an earlier version of Complete Time Tracking Professional the database will be automatically upgraded during the installation. If you have multiple databases then each database will be upgraded.
Upgrading the server may require that all clients are also upgraded. If a user attempts to log in with client software that is not compatible with the server an error message will be displayed informing the user what version of the client software is required.
If you are upgrading the server between major versions, for example from version 2.x to version 3.x, the previous database will be copied and upgraded for use with the new version, allowing you to use two different versions on the computer at the same time.
Check For Updates
To check if you are using the latest version of Complete Time Tracking Professional select Check For Updates from the Help menu. If you are using a HTTP proxy server then the proxy server details must be configured for the update check to work.
The Server Details tool is run during the installation of the Server software to display the host name and IP addresses of the Server computer. These details should be noted as users will need to specify the host name or IP address of the Server computer when logging in. The Server Details tool window is shown as follows:
The Server Details tool may be run on the server computer at any time from the Complete Time Tracking Professional program group in the Start menu.
The Client software is installed on all other computers where Complete Time Tracking Professional will be used by staff to track their time.
Important: If the Server or Client computers are running firewall software or you use a corporate firewall computer then you will need to configure the firewall to allow access from the Client computers to the Server computer as the client and server communicate across the network.
See also: